Knowledgebase

You are responsible for your backups and web content.

We create our own weekly backups on the shared servers, and we can restore from those. However, this is NOT a procedure you should rely on to keep your content safe. Backups made every Sunday; only the newest backups are kept. We make no guarantees about our weekly backups, and we do require a $15 fee to restore the backups. If you can provide your own backup file, then the fee is $0 (free).

If you are suspended when we run backups, your old backup will be erased and you will not be included in the new backups. Thus, we will have NO backups for your account. So, it is very important that you maintain your own backups.

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