Knowledgebase

I'm going to purchase my own SSL, what do I need to know?

On our cPanel servers, we are using Apache and Mod SSL. When you order your new SSL certificate, you will need to know this information. If you do not have a dedicated server with HostGator, you will be unable to install your own SSL certificates (because the installation of a SSL certificate requires ROOT access to the server). Also, each SSL certificate requires that a dedicated IP address is installed so the SSL may function. All SSL certificates purchased from 3ewebhosting will be installed for free.

You must have your own IP address if you want to install SSL. Please order an Dedicated IPs here.

If you purchased your SSL certificate from 3ewebhosting, we will gladly install that SSL certificate free of charge. Anytime you need a third party SSL certificate installed and you cannot install it yourself, you must have our administrators install it for you for a $25.00 one time installation fee. To have a third party SSL installed, you must follow these directions:

A Certificate Signing Request form (CSR) must be filled out. A link to this form is located on the SSL installation request form or your can visit this link
**Please note that all information on the CSR page MUST match the whois for that domain or the SSL will not get issued.
Once you fill out the CSR form and have received the results from our administrators, give the results to your current SSL certificate provider. The SSL provider will generate and give back an SSL Certificate as well as an SSL CA Certificate (Trusted Authority). These two pieces of information will be encrypted text documents. Typically they will be provided via email as compressed (zipped) attachments.
Now that you have the SSL certificate and the SSL CA certificate, you are ready to fill out the SSL installation form. When you received the results for your CSR form, we gave you the RSA Private Key to submit on the installation form. When you complete filling out this form, click on Submit to complete your request.

Add to Favourites

Print this Article