Knowledgebase

Welcome to 3ewebhosting!

Congratulations on signing up for a shared web hosting account with us. You should have received an email from us about your web hosting login username and password. The website username and password are different from whmcs support login username and password. Your preview website, cpanel login information, FTP login information, and mail server information. Here is a detail information about starting your website hosting account with us.

Step 1: Determine Your Needs

Getting started with your web hosting account is not complicated. The first step is determine what you need to do.

• If you already have a domain name, and donot want to change your domain registers, go to step 2;
• If you donot have a domain name, you can register a domain from Power Hoster ( cheaper ), you can also ask us to register it in your whmcs client area;
• If you want to transfer your domain, please transfer it to Power Hoster ( cheaper ), or transfer to us in your whmcs client area.
  

Step 2: Change Your DNS

In order to get your web site working, you must change your name servers. This is an easy, but necessary step you must follow to get started.  If you register the domain in our website, you donot need to change the DNS. If you register the domain in other website, or power hoster, you need change the DNS. The DNS information has been sent to you by your welcome letter. Please clcik how to change DNS links to read more information about DNS changing.

Once your DNS changes have been made, it takes roughly 24-48 hours for your web site to start resolving to HostGator's servers. If it takes longer than two days for your web site to start working, please contact our support team.

Step 3: Uploading Your Web Site

You can begin uploading to your account now by using an FTP Client or cPanel's File Manager.

• If you are using an FTP client, put in your site's IP address under the "FTP address" field. Use the username and password sent to you in your welcome email. FTP always runs on Port 21.
• Once your FTP is connected, go into the "public_html" folder and begin uploading your site. To replace the default place holder page, you must upload an index.html in all lowercase lettering or delete the page and replace it with your own index page.
• You have a lot of free templates (upto 1000 free templates) in your cpanel, and you need to download them to design your own website.

Step 4: Email account (Optional)

Please note that by default, you do not have an email address setup with HostGator. You will need to configure this yourself in cPanel control panel. In the cpanel, there are enough information abut how to add, edit, delete an email account,  about webmail about email account and the mail server information. Just remember if you use your mail server as out going mail server, it need authorization, and the port is 26.

Step 5: Get more Help

In the knowledgebase, we have enough information to manage your web hosting account.  In your cpanel, and mail panel, you also have a lot of useful information. If you need specific help support, please donot hesitate to contact us by submit a ticket by clicking support button. We try to get back to you quickly, but keep in mind that sometimes it will take us a bit to research problems so give us until the next day for complex questions.

Step 7: Manage Your Billing

You will be billed automatically for your web hosting on the appropriate date after your purchase was completed (i. e. if you pay monthly, you will be billed monthly on the day of the month that you signed up). Please ensure that you have an updated credit card or PayPal subscription on file. If your bill is not paid in a timely manner, your service may be interrupted.

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