Knowledgebase

Anti-virus
There is no need for us to provide anti-virus on a Linux box. We manage those, and our security...

Are your servers PCI compliant?
All of the cluster servers which make up 3ewebhosting have been updated for PCI compliance....

Are your servers Unix / Linux, or Windows NT?
All Shared and Reseller servers run on CentOS Linux, which is identical to Red Hat...

ASP, active server pages
We donot support ASP, active server pages. After several year a major issues and simply too...

Backup policy, Do you provide backups?
You are responsible for your backups and web content. We create our own weekly backups on the...

Can I get extra bandwidth and space?
Yes. You can always upgrade to a upper level plan when you need it.

Can I use Boonex Software (Ray, Dolphin & Orca) ?
This software will work on our shared servers, however you will NOT be able to use the...

Compatible Technologies
Key: = Compatible. = Not compatible. = Only compatible with a...

Do you offer Telnet?
Yes, telnet will work by default. Telnet Command = telnet mail.domain.com port# example telnet...

Do you support LAMP?
LAMP stands for Linux, Apache, MySQL, and PHP. Yes, we do have all of these on our shared servers.

Does 3e web hsoting support FastCGI ?
FastCGI is enabled on all of our servers at this time. To enable FastCGI on a your account,...

How can I archive my emails?
The fastest method is to setup a POP3 connection via Outlook or another mail client. As soon as...

How can I transfer my Blogger site to 3ewebhosting hosting?
Since Blogger (blogspot) isn't an actual hosting company, there's no real way to transfer the...

How do I renew my hosting?
Your hosting plan will automatically renew every billing cycle. All you need to do is pay for the...

How long does it take to setup my account?
For security purposes, all new purchases with 3ewebhosting.com are screened for fraudulent...

How many files I can host if I have 300MB web hosting account ?
It depends your file sizes and image sizes. Normally a single file size is 5KB, and a single...

Is PHP running as Apache or CGI?
Normally, we run PHP as CGI.

Is there any contract for hosting?
There are no contracts to keep you at 3ewebhosting. You may pay month to month and cancel when...

Is WYSIWYG available?
What You See Is What You Get... WYSIWYG It's a type of HTML editor that lets you make webpages...

Legal and Acceptable Content
Do you allow adult sites?Yes, we allow adult sites. They must be legal in Canada, and the United...

PEAR packages
Archive_TarArchive_ZipAuthAuth_HTTPAuth_PrefManagerAuth_SASLBenchmarkCacheCache_LiteCalendarConfi...

PHP modules
[PHP Modules]bcmathcalendarctypecurldatedomexiffilterftpgdgettexthashiconvimapionCube...

RAID
We have RAID10 on our shared and reseller servers.What is it? Raid is technology that uses two or...

Ruby on Rails and gems
Ruby on Rails is an open-source web application framework. It aims to increase the speed and ease...

SAS 70 Type II
3ewebhosting.com is fully SAS 70 Type II compliant.

Server Locales, languages supported by the server operating system
HostGator servers do support other languages other than English. The operating system installed...

socket connections
A socket is defined as one endpoint of a two-way communication link between two programs running...

The Planet Datacenter
Our data centers are at The Planet. All of our servers (shared and dedicated) are located in...

What control panel do you use and do you have a demo?

What file system do you use on Linux?
Linux supports many different file systems, but common choices for the system disk include the...

What is Server Load?
Load expresses how many processes are waiting in the queue to access the computer processor. Of...

What software and program versions does 3e web hosting offer?
Quick Reference   Apache 2.2.11 PHP 5.2.9 Perl...

What version of PHP are you using?
We are running PHP 5 installed on all of our shared and reseller servers. Please read the...

Where are your servers located ?
Our servers are located in The Planet in Dallas and Houston, Texas  

Where can I get help with Design and Coding Issues?
We do not offer a service like this at HostGator. Currently, we must refer you to the technical...

Will my website work in China?
China has a sophisticated firewall. The chinese government has unlimited rights to do anything....

Will you place ads on my site?
3e web hosting will NOT place ads on your site. That is one of the many advantages of having...