Knowledgebase

When you have a question, please open a ticket in your member area.

We hope your member area username and password are different from your web hosting account's username and password. If you made them the same, we will change them and send you email about the changing.

When you open the ticket, please donot give us the password in the ticket system. Please give us by email or telephone.

The ticket system is only used for normally communication and normally technique problems.

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