Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles
Accessing Web DiskWeb disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your...
Views: 320
Apache Error LogsWhen you check the error logs, you can see many things.Some things you can ignore:File does not...
Views: 309
Apache Handlers, running html as phpApache handlers allow you to control what Apache will do with certain file types. When Apache...
Views: 219
Apache modules that are on all of our shared serverscore.c mod_authn_file.c mod_authn_dbm.c mod_authn_dbd.c ...
Views: 230
Can I password protect directories?To password protect directory: Login into your cPanel and click on the Password Protect...
Views: 222
CGI centerThe following CGI Scripts are pre-installed and ready to use on your account: Simple...
Views: 319
Changing your cPanel style.Login to cPanel and click Change Style. Click the radio button under the style you like....
Views: 293
Copy Entire Database or Rename DatabaseIs there a way for me to copy an entire database in cPanel? Go to cPanel > MySQL Databases...
Views: 330
Creating a URL redirectLogin to cPanel and click the Redirects icon. Leave the setting as 301 redirect, as this is...
Views: 259
Custom error pagesTo create a custom error page for your account, please login to cPanel and click Error Pages,...
Views: 311
Do you have a manual for your control panel?Yes, a manual for cPanel is available. Go to http://www.cpanel.net/support/docs/index.htm to view...
Views: 243
GnuPG keysGnuPG is a publicly available encryption scheme that uses the "public key" approach. With GnuPG,...
Views: 262
How do I create a MySQL database, user, and then delete if needed?Create: If you are using any type of PHP software or keeping a collection of records which need...
Views: 214
How do I create and delete a cron job?Cron Jobs run scheduled tasks at specific times. This is good to set up automated backups and or...
Views: 274
How do I create and remove an Addon Domain?Note: You may not be able to create an Addon Domain if you do not own the domain name, or if your...
Views: 241
How do I deny IP address access?Do you want to stop someone from visiting your website? This tool will block anyone from a...
Views: 272
How to backup/restore your MySQL databaseIf you run a database driven website, it is important to backup your databases, periodically. You...
Views: 246
How to change permissions (chmod) of a file ?Permissions can be very important when it comes to hosting your website. Permissions can allow...
Views: 273
How to connect to the MySQL databaseConfiguration Settings:Host = localhost (really, put localhost)Database name =...
Views: 264
How to create blacklistsYou may use Spam Assassin to stop (blacklist) someone from emailing you. Login to cPanel and...
Views: 280
How to create/edit/delete a file using the File ManagerThere may be times when you wish to create, edit, or delete a file or folder in your account. You...
Views: 208
How to download a home directory backupBackups are very important part of maintaining a website. It is important to backup your files on...
Views: 269
How to generate/download a full backupA full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup, you...
Views: 264
How to install a script using FantasticoFantastico is a great addition to cPanel, which allows users to install the great open source...
Views: 283
How to log into cPanelIf you recently purchased a new account with HostGator, you should type the following information...
Views: 288
How to navigate through File ManagerFile Manager is an quick and easy way to navigate through you files. To access File Manager:...
Views: 239
How to upload to an Addon or SubdomainOption 1 In a FTP client enter this information.Host = add on domain nameUser =...
Views: 279
How to view website statistics in cPanel using AWStatsWhen you have a website online, you may want to check on how many people are coming to your...
Views: 354
htaccess long linesSometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a line...
Views: 287
I accidentally deleted the public_html or www folder.If you delete the www folder, your site should still load properly. If you delete the...
Views: 233
I created an Addon Domain, why did it say Subdomain added?Help! I added an addon domain, but cPanel said a subdomain has been created. Please ignore this!...
Views: 209
Image ManagerThe Image Manager allows you to view and modify images in your account. You can change the size...
Views: 283
Index ManagerGo to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a folder...
Views: 217
Internal Server Error help, 500 errorInternal server errors can be caused by a few different things. Please check the Error Logs in...
Views: 291
Latest VisitorsYou will find an icon for this in cPanel, under the Logs section. This function will show the...
Views: 301
Lost database passwordForgot your database's password?You must create a new user with a new password. Do not worry,...
Views: 298
mail folder3e webhosting uses a maildir system, which means that all your email boxes and messages are...
Views: 301
My new domain is showing a search portal page, or advertising page.If your new addon domain is showing a search portal page, then we need to restart Apache.Please...
Views: 219
MySQL database size limitThere is no limit for the size of databases.MySQL is only limited to the size of your cPanel's...
Views: 298
Need to review all the scripts in Fantastico?To view all the scripts offered inside Fantastico, including each version and support links,...
Views: 275
None of my CGI scripts are working on the server. How do I get them to work?First, make sure the script files are in the cgi-bin folder. Second, make sure the file...
Views: 205
PHP limits that cannot be changedPHP has been configured to use the following settings on our shared and reseller servers:safe...
Views: 253
phpMyAdminphpMyAdmin is a tool written in PHP to handle the administration of MySQL over the web. Databases...
Views: 285
PhpMyChatPHPChat is a script that was available through cPAddon, in cPanel. Unfortunately, cPAddons are a...
Views: 271
Please read before creating a subdomain.When you create a subdomain in cPanel, you will be asked to choose the name of the subdomain, the...
Views: 296
Please read before creating an Addon Domain.About addon domains Addon Domains are handled like subdomains as far as the server is concerned,...
Views: 242
Proper MIME typesMime types tell browsers how to handle specific extensions.For example, the text/html mime type...
Views: 282
Proxy access for cPanel, WHM, and webmail. Needed to bypass firewalls.With your Linux Shared Hosting accounts, you have access to a control panel that contains the...
Views: 219
public_ftp folderThe public_ftp folder is used for storing files which are available with anonymous FTP. You...
Views: 297
public_html folderThe public_html folder is the web root for your primary domain name. This means that public_html...
Views: 281
Secure cPanel loginHow do I use shared SSL to access cPanel ? Use https and our IP address, forward-slash cpanel ....
Views: 266
symlink filesA symbolic link (also symlink or soft link) is a special type of code that contains a reference...
Views: 326
Viewing your disk space usage.Login to cPanel, and under Files, click Disk Space Usage. This page shows you where disk space...
Views: 293
Webmail iconYou can check the webmail for any account by logging into domain.com/webmail with the full...
Views: 284
What are Cron Jobs?A cron job is a Linux command for scheduling a task to be executed sometime in the future. This...
Views: 298
What do I put for the cron job Command to Run?Command lines. Examples only! Bold sections must be changed.Command to run for a php5 cron job...
Views: 283
What is a parked domain? How do I create and delete one?Parked domains are additional domains which you host on your account. They will display the same...
Views: 227
What is a subdomain name? How do I create and delete one?A subdomain is a second website, with its own unique content, but there is no new domain name....
Views: 233
What is an addon domain?An addon domain is a fully functional domain that can be created from within your control panel....
Views: 316
What is Fantastico?Fantastico De Lux is the leading auto installer for cPanel servers. With more than 10,000...
Views: 275
What is hot linking? How do I enable and disable hotlink protection?Hot link protection prevents other websites from directly linking to files and pictures on your...
Views: 234
What is the difference between parked, addon, and subdomains?A subdomain is a second website, with its own unique content, but there is no new domain name....
Views: 206
What is the path to an addon domain?The path is public_html/addondomain.com and can be accessed via File Manager or FTP. Please...
Views: 279
Why can't I log into my cPanel, WHM, or webmail?Most networks have a firewall setup to block access to the ports required for cPanel, WHM, and...
Views: 241
Powered by WHMCompleteSolution
Quick Navigation
Search