Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles
421 Unexpected failureIf you are trying to send emails and get a message like: 421, response: Unexpected failure,...
Views: 248
451 error while writing spool fileThis message indicates that your email is not configured properly. Please double check you are...
Views: 325
550 Error : Dictionary AttackDictionary AttackA method often used by spammers. They send various emails or passwords to a...
Views: 337
Are you able to receive emails but not send?If you aren't able to send this usually means one thing... your internet provider is blocking you...
Views: 238
Are you able to send emails but not receive?Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Views: 285
BoxTrapperBox Trapper returns a confirmation email to senders, who must reply before their email is...
Views: 327
Custom form mail, cgiemailFormMail is a very popular method of emailing the contents of a form to a user. It is relatively...
Views: 319
Default Address, CatchallWhat is the default address?It is a catchall mailbox that receives all emails written to a...
Views: 330
Does your e-mail client suddenly claim your password is wrong even though you have not changed any settings?All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour...
Views: 236
Email AttachmentsWEBMAILIn cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB.In other...
Views: 252
Email forwarderEmail forwarders send a copy of emails and keep an original. You can setup multiple forwarders to...
Views: 292
Entourage setup guideEntourage setup guide Email Account Setup Guide 1) Open Entourage, go to the "Tools" menu...
Views: 250
FormMail DemoCopy the below code. Replace the words in bold black with your domain name and your email....
Views: 363
Google Apps Email WalkthroughThe first thing you need to do to start using Google Apps is sign up for it. There is a premium...
Views: 289
How can I setup Fetch Mail accounts in Horde?You may want to create folders within Horde for each Fetch Mail account. This way, you can have...
Views: 278
How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?Login to the webmail program you prefer. You can get there by going to your-domain.com/webmail....
Views: 282
How do I access my spam folder?If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin,...
Views: 292
How do I create email accounts?To create an email account: Login to cPanel and click Email Accounts. Fill in the name you...
Views: 281
How to access your email through cPanelThere are several ways to read your email. Normally, users will go to your domain...
Views: 279
How to add/remove an e-mail accountBy default, cPanel comes with 1 primary email account. I strongly recommend not to use this email...
Views: 230
How to change the password of an e-mail accountI recommend to change your password at least once a month. To do so, please do the following:...
Views: 245
How to configure an e-mail account in Outlook Express ?If you have an email account set up on the server, you may want to configure Outlook or Outlook...
Views: 244
How to create an autoresponder ?Autoresponder returns a predefined message to anyone who writes to an email address of your...
Views: 258
How to create/delete an E-Mail forwarderA forwarder is important when you want a copy of an email to be sent to another e-mail address...
Views: 267
How to delete all emails in an account?If you want to remove ALL messages from an email box, simply delete and recreate the email...
Views: 277
How to log into Webmail and manage my webmail ?Webmail is a great feature offered by cPanel. You can access email from any PC connected to the...
Views: 354
How to set up a Mailing List in cPanelWe donot allow bulk email sending which may be thought as spammers. Your mailling list must be...
Views: 268
How to use Spam AssassinSpam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an...
Views: 311
I changed my MX record and I am not receiving any email at my mail server.If you ever send mail from any site that is on the same server where your site is hosted, your...
Views: 227
Internal Email is not being receivedIf you cannot receive mail from yourself (say, from a form, or from a subaccount), but can...
Views: 286
Mac Mail SetupOpen up Mail.app and press Command+Comma to invoke the Preferences window. Switch to the...
Views: 253
Mailman mailing listWe do not recommend using the Mailing List tool in cPanel (Mailman), because that tool cannot...
Views: 298
Missing folders after converting to maildirIf you come from a host who does not use maildir, we must convert your email.Once the conversion...
Views: 274
Outlook / Outlook 2007 / Eudora / Thunderbird / Mac Email / Phone Client SettingsEmail settings for an Email Client (Outlook, Eudora, MAC mail etc.): Incoming mail server:...
Views: 255
Outlook Error codes0x800CCC65 -- This error code is indicative that a local firewall such as Zone Alarm or...
Views: 375
Outlook MalfunctioningIf a message is stuck in the Outbox, please go to File and choose Work Offline. Close outlook and...
Views: 311
POP vs IMAPIMAP4 is an especially convenient method of delivery for those who use multiple computers and...
Views: 264
POP3 or IMAP with SSLYou must replace your normal mail.domain.com with the secure server name. Please read the...
Views: 323
Problems with spoof, SPFNotice: 3ewebhosting automatically creates an SPF record for all shared and reseller...
Views: 319
Setting Up Email for the Apple iPhoneAlthough most email settings are identical, the iPhone requires a special setting for the...
Views: 265
Sorry I can't send to some1@gmail.com. Is some1@gmail.com on this server?When you set up our formmail script, you might get an error message stating, "Sorry I can't send...
Views: 256
Steps to making a form on your website where people can email you information (formmail)You cannot use your own formmail, you must use your formmail in your cpanel. If you want to...
Views: 270
Steps to making a form on your website where people can email you information (formmail)If you want to update your existing email form, simply copy the first FORM tag, and paste it over...
Views: 246
Teach Horde to use the Trash canGo to your inbox, click Options at the top.Choose "Deleting and Moving Messages" (in the...
Views: 281
Too many SMTP connections?We limit 25 connections per your IP address. If you are getting this error, then too many people...
Views: 303
Webmail programsYou can switch webmail programs as much as you like, and you will still see all your emails....
Views: 316
What do I put for both incoming and outgoing mail server?For both incoming and outgoing mail server, put mail.yourdomain.com.The incoming port number is...
Views: 238
What will happen to my undeliverable emails?If the receiving server, domain, or mailbox name does not exist, then you will receive a...
Views: 220
What will happen to my undeliverable emails?If the receiving server, domain, or mailbox name does not exist, then you will receive a...
Views: 211
Where do I go to check my emails using my browser?To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go...
Views: 231
Why won't my email address work?Make sure you set it up exactly. Make sure your user name and password is all...
Views: 227
Powered by WHMCompleteSolution
Quick Navigation
Search