Knowledgebase

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Articles

Can I use FTP as an off server backup?
We don't recommend it, as it can be considered a "file dump".What is file dumping? - A large...
Views: 287

Common FTP Socket Errors
A socket is defined as one endpoint of a two-way communication link between two programs running...
Views: 254

Dreamweaver settings
How to publish with Dreamweaver: Open your Dreamweaver and look in the top menus. Click...
Views: 323

FrontPage publishing
FrontPage settingsWith FrontPage Extensions: * In cPanel, FrontPage Extensions must be...
Views: 342

FTP Settings and Connection
This FTP information is found in the second welcome email we send. FTP Host/Address: (your ip...
Views: 333

How to control FTP sessions
You can view live FTP sessions occurring on your account right from cPanel. You have the ability...
Views: 326

How to create an FTP account
An FTP account is basically used to upload and manage your files on your web site. By default, an...
Views: 297

How to set up an anonymous FTP message
anonymous FTP only work when you have a gold web hosting plan. An anonymous FTP message is...
Views: 317

How to set up anonymous FTP access
Anonymous FTP access allows anyone to access your public_ftp folder. The intention is to allow...
Views: 302

How to use FTP via Windows Explorer
Microsoft has developed an easy way for you to connect and upload files to your website. Notice:...
Views: 338

How to Use Web FTP / browser-based FTP
Open My Computer (do NOT open Internet Explorer). Input one of the following URLs into your...
Views: 309

My FTP is really slow or disconnects often. Why?
Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...
Views: 250

Passive FTP mode
Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...
Views: 318

Publishing Issues
First, Refresh the webpage in your browser.All website files must be inside the public_html...
Views: 312

SFTP and FTPS
These are two types of secure FTP. SFTP is FTP using SSH. FTPS is FTP over SSL or...
Views: 345

Where can I download a free FTP?
There are several FTP clients which you may download and install for free. We have video...
Views: 302

Why am I not allowed to upload files?
Make sure you are uploading to the right web directory, which is inside the public_html or www...
Views: 281

Why doesn't my FTP password change when I change my cPanel password?
Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not...
Views: 239